The following FAQs have been published to assist staff with the upcoming IT Migration to TMET systems. This page is updated periodically.
You can check your documents areas have been copied across to the server by following the below guide. Please ensure your files have been copied across on all devices you regularly use. Without completing this step, you run the risk of data being lost from your device. Your device will be wiped before you receive a new device.
You will be able to collect your new laptop (if applicable) and iPad (if applicable) from 15th July @ 12pm until 17th July. After this, we will only have a technician on site each week during the summer holiday between 9am – 11am on Tuesdays. Please contact the IT Service Desk ([email protected]) if you plan to pick up during these times, so we can plan resources accordingly across multiple schools.
You can alternatively collect during the INSET days in August.
Yes, the IT team will be onsite on Wednesday 8th July and Thursday 9th July during lunchtime on the last week of term to assist staff with accessing your new login/email prior to the end of term. You will also be able to access the TMET Service desk where you will be able to log any issues, the link is on your new desktop. You can alternatively email [email protected] which will log a ticket.
A member of the IT team will also be on site during the INSET days to support colleagues with IT issues post migration.
Yes, all emails sent to your old address will come through to the new address (@oaklands-tmet.uk) This will be the case from 10th July 4pm. This will be particular important as you will require this to password reset any accounts you may have linked to your old email address.
When you first login to the TMET system, you will be able to use your current password. However, on your first time logging into the TMET system, you will be prompted to change your password. A small number of staff have been contacted already to arrange to setup their new account due to other TMET colleagues already having the same username. If you have any issues, then do let us know.
It is TMET policy that memory sticks are restricted and therefore cannot be used. These are classed as a security risk to the network, and the decision was taken to limit their use. Any big files you need to share, you can do this via OneDrive or Google Drive. See guide below:
How to Share a file via Microsoft OneDrive – Scribe
When you first login, to Office 365, you will be required to setup multi factor authentication. You can do this via the app or using your mobile number. For help, see the guides below:
Setting up Multi-factor Authentication (Text) | Scribe
Setting up Multi-factor Authentication (MFA Application) | Scribe
Unfortunately, no. Due to safeguarding and web filtering concerns, Google Chrome is disabled across TMET. We utilise Microsoft Edge which automatically syncs to your Office 365 account – and is built on the same browser as Google Chrome.
We have helpful guides on how to migrate your passwords/bookmarks across to Edge in our other FAQs. If you are unsure, please ask the IT team.
Regarding Chrome Extensions, as Chrome is the same as Edge, we can allow certain extensions to be installed. However, these will need to be checked before they are approved so please drop the team an email using [email protected]
TMET schools only have access to Microsoft Edge as a web browser. Once you have imported your passwords/bookmarks, they will be available on any TMET computer or laptop you login to in the future. To import passwords into Edge, see guides below:
How to export passwords from Google Chrome? | Scribe.
How to export bookmarks from Google Chrome | Scribe
Importing Passwords to Microsoft Edge
Importing Bookmarks to Microsoft Edge
Emails will now be accessible via Microsoft Outlook. You can use a browser or the app that will be installed on all the computers within the school and your staff laptop. If you would like to access the via the web browser, please go to https://www.outlook.com/owa/tmet.uk and use your new TMET email address and password. If you are on a TMET devices you will be automatically logged in based on your computer login. You can also add your new email to your personal device, if you wish, using the Outlook app from the appropriate App Stores.
Below are some useful guides on how to access and some tips for using Outlook
How to set up outlook
How to set up email on your phone
How to access Outlook via a Browser
How to add your signature on Outlook
How to Schedule an email in Outlook
How to recall an email in Outlook
Ensure you sign in to your current Oakland account on your computer before the end of term to ensure your documents are automatically copied to the server ready for the migration. Failing to do this could result in your files not being moved.
Your documents will be migrated to the TMET systems which can be found in the same place on your desktop/laptop (N Drive/My Documents/OneDrive).
The shared drives will be migrated across during the migration weeks – and you will have access as normal once you login to your new laptop/desktop.
You can also access your files and the shared drives from any non-school/TMET device by accessing https://myfiles.tmet.uk and logging in with your username and password.
The new printers will require you to register your ID card. This is a one-time requirement which will allow for faster access to the printers in the future. You will require to scan your card, type your username and password (the same as your computer login) once. When you have done this, you will be able to scan your card on the printer from there on in.
How to assign an ID badge to the Printer
How to create a booklet on the printers
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